My boiler wouldn't heat the water. After calling several companies, found Ben of Beales Services. Called him and instantly he knew what was wrong. He quoted a good price and ordered parts beforehand. He arrived punctually on the day and explained clearly what he was going to do and got on with it, working diligently, tidily and safely.He had to nip out to buy another part and was back in no time. Great also that he took payment by card and produced a detailed and clear invoice by e-mail. All in all, the best tradesman I've ever dealt with, wish there were a lot more like him. Thoroughly recommend and will use again.